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We want to bring your attention to a recent cybersecurity threat affecting VisionBank. There have been reports of fake business emails circulating, attempting to deceive recipients. The fake address making the rounds is secure-visionbank.com. Please remain vigilant and be cautious of emails exhibiting unusual signs such as unexpected attachments, unfamiliar sender addresses, or urgent requests for sensitive information.

Travel Alert

You’ve packed your suitcase, planned your itinerary, and checked into your flight. Surely you’ve done everything you need to prepare for your vacation, right?

There’s one small but crucial step that people often forget before traveling abroad: notifying the bank.

Notify VisionBank before using a credit or debit card when traveling

Banks do whatever we can to protect you from identity theft. But if you’re not careful, your bank’s eagerness could backfire when you travel. If we spot transactions in an unfamiliar location, your bank may assume your card is being used fraudulently and shut it off.

When you let your VisionBank know that you’re going away, we add a record to your account and share it with our fraud detection system. This prevents your “abnormal” spending patterns from triggering a block on your card.

How to notify VisionBank of your travel plans

You can set a travel alert on your debit and credit card by calling your local VisionBank branch and speaking with a Retail Banker or by submitting a request through our online Contact Us portal.