Revised 09/2017 FACTS: WHAT DOES VISIONBANK OF IOWA DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security Number and payment history, Account balances and overdraft history, Credit history and credit card or other debt. When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons VisionBank® chooses to share; and whether you can limit this sharing. Reasons we can share your personal information For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Does VisionBank® share? Yes Can you limit this sharing? No For our marketing purposes - to offer our products and services to you Does VisionBank® share? Yes Can you limit this sharing? No For joint marketing with other financial companies - Does VisionBank® share? Yes Can you limit this sharing? We don't share For our affiliates' everyday business purposes - information about your transactions and experiences Does VisionBank® share? Yes Can you limit this sharing? No For our affiliates' everyday business purposes - information about your creditworthiness Does VisionBank® share? Yes Can you limit this sharing? We don't share For nonaffiliates to market to you Does VisionBank® share? Yes Can you limit this sharing? No Questions? Call 800-574-8123 or go to www.visionbank.com Page 2 Who we are Who is providing this notice? VisionBank® What we do How does VisionBank® protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How does VisionBank® collect my personal information? We collect your personal information, for example, when you open an account or give us your contact information, apply for a loan or use your credit or debit card, make deposits or withdrawals from your account. We also collect your personal information from others, such as credit bureaus, affiliates or other companies. Why can't I limit all sharing? Federal law gives you the right to limit only; Sharing for affiliates' everyday business purposes, information about your creditworthiness; Affiliates from using your information to market to you; Sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. Definitions Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. - Freedom Financial Bank of West Des Moines, Iowa Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. - VisionBank® does not share with nonaffiliates so they can market to you Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. - VisionBank® doesn't jointly market. Other important information